How can we help you?

As a global leader in the industry, we offer a wide range of intelligent and flexible maintenance services that help keep your building moving and minimize emergency breakdowns 24/7.

Our products include both preventive and predictive methods related to escalator and elevator maintenance, which include a regular automated inspection to avoid problems and emergency breakdowns.

Preventive maintenance offers flexible, tailored, regular maintenance to keep everything running smoothly and safely. For example, KONE Care™ DX, a product related to Kone DX Elevators, is the first carbon-neutral maintenance service in the elevator industry. It uses AI and digital connectivity to provide seamless, regular predictive elevator maintenance while keeping you up-to-date on your equipment's status.

Predictive maintenance is a 24/7 connected service that uses AI-based analytics to identify potential issues in your equipment before they cause problems. This results in fewer faults and emergency breakdowns, faster repairs, increased safety, and a clear picture of everything related to your equipment.

The KONE 24/7 Connected Services product can better predict the need for escalator and elevator maintenance. Any repairs needed will be done faster, and your escalators and elevators will be more reliable and safer, reducing the risk of an emergency. This product reduces the risk of an emergency by providing regular automated inspection through continuous performance and risk analysis. In the event of an emergency, you are informed immediately, resulting in faster repairs. This 24/7 automated inspection of your equipment also allows you to plan ahead for future needs.

We're here to make life easier

Everyone who uses your building benefits from KONE escalator, automatic door and elevator maintenance services. For example, with our 24/7 elevator maintenance product, this regular round-the-clock automated inspection increases safety and improves accessibility. The end result is smooth people flow and satisfied users.


Keeping your business running like clockwork

High-quality maintenance will help your equipment, and your business, to have a long and happy life. Reliable equipment plays a big part in creating and maintaining a great user experience in buildings of all kinds.

Cloud-connected escalators and elevators provide a constant stream of related usage data that helps us to make intelligent, predictive decisions on how to solve potential problems before they become an emergency and cause disruption.

Advanced analytics determine if an issue is critical and needs to be addressed immediately or if it can be included in the next scheduled maintenance visit, resulting in more efficient maintenance.

When your equipment runs smoothly, so does your business. We give people flow and your business a boost by addressing issues proactively and optimizing maintenance schedules according to your needs.


Relax, we’ve got you well covered

Forget the stress and hassle of unreliable equipment and complaints from users. With a tailored maintenance plan and easy ways to keep track of what’s going on, you can relax and let us take care of everything.

As a global leader in the elevator and escalator industry, KONE provides maintenance solutions for escalators and elevators that will add value to buildings throughout their life cycle.


Making everyday life better for everyone

The global elevator and escalator industry is shaped by three significant megatrends: urbanization, sustainability, and technology.

As a global leader in the elevator and escalator industry, we want to make the world's cities better and more sustainable places to live.

When people can rely on the fact that the equipment in your building is reliable and safe to use, everyday life is that little bit easier and more enjoyable for everyone.

A maintenance solution for every need

With a wide range of automatic door, elevator and escalator maintenance services, we’ve got you covered.

Get in touch

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance services|24/7 Connected Service|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other

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