Before your new elevator is handed over, we take every necessary measure to ensure that you’re taking delivery of a high-quality solution that will run as it should from day one. This includes testing the ride quality of every single elevator we install before we hand it over and providing you with a report detailing the results.
When it comes to maintaining your elevator in the long run, KONE DX Class elevators come with KONE 24/7 Connected Services built in, so we can use data gathered from your equipment to quickly identify and resolve any issues before they can cause a breakdown or service disruption.
Every project and every building is different, so there’s no one-size-fits-all approach to maintenance. When you choose KONE as your maintenance partner, you’ll benefit from a tailored maintenance plan for every single piece of equipment in your building.
You can also access performance, maintenance, breakdown, and repair data for your equipment using the KONE Online service portal.